153.06 APPROPRIATE RESPONSES FOR SUSPECTED FRAUD.

   An appropriate response for suspected fraudulent activity may include:

   (a)   Further monitoring a covered account for evidence of identity theft;

   (b)   Contacting the customer;

   (c)   Changing any passwords, security codes or other security devices that permit access to a covered account;

   (d)   Reopening a covered account with a new account number;

   (e)   Not opening a new covered account;

   (f)   Closing an existing covered account;

   (g)   Notifying law enforcement; or

   (h)   Determining that no response is warranted under the particular circumstances.

      (Ord. 09-016. Passed 11-9-09.)