(a) In the event that its service to any subscriber is interrupted for twenty-four consecutive hours, except for acts of God and except in circumstances beyond the control of grantee, for which the prior approval of the interruption is obtained from Council, grantee shall provide a ten percent (10%) rebate of the monthly fees to affected subscribers for the month in which the beginning of the interruption occurs.
(b) In the event that its service to any subscriber is interrupted for forty-eight or more consecutive hours, except for acts of God and except in circumstances beyond the control of grantee, for which the prior approval of the interruption is obtained from Council, grantee shall provide a twenty percent (20%) rebate of the monthly fees to affected subscribers for the month in which the beginning of the interruption occurs.
(c) In the event that its service to any subscriber is interrupted for seventy-two or more consecutive hours, except for acts of God and except for circumstances beyond the control of grantee, for which the prior approval of the interruption is obtained from Council, grantee shall provide an additional ten percent (10%) rebate of the monthly fees to affected subscribers for each twenty-four hour period during which service remains interrupted. Such interruptions of seventy-two or more consecutive hours may also be deemed material violations of this chapter to which the remedies of Section 711.05 may apply.
(d) In the event that the system fails to meet any performance standards under Section 711.17 for a full three month period, grantee shall reduce all subscribers fees by twenty-five percent (25%) until all performance standards are met. Council shall give written notice to the grantee during the first month of the three-month period that the system has failed to meet performance standards.
(e) For failure to commence operation in accordance with Section 711.09, unless Council approves the delay because of reasons beyond the control of the franchisee, the franchise term shall be reduced one year per each three month delay; provided, however, that Council may exercise the provisions of Section 711.05.
(f) For failure to provide data and reports as required by this chapter or as requested in writing by the City and not responded to within thirty days, a monetary penalty shall be chargeable at the rate of fifty dollars ($50.00) per day.
(Ord. 31-78. Passed 8-21-78.)