Contractor shall employ only competent, qualified, sober and drug-free personnel who can effectively communicate and serve the public in a courteous, professional, helpful, and impartial manner.
(a) Nondiscrimination. Contractor shall hire and promote with equal opportunity to all without regard to sex, sexual orientation, age, race, color, religious creed, national origin, ancestry, political affiliation, marital status, disability, or other non-merit factors.
Contractor shall operate in accordance with the Immigration Reform Act of 1986 and verify that once an employment offer has been made, that each employee has written proof of his/her right to work in the United States. A copy of the employee's State of California driver license and social security card must be submitted to the Contractor prior to employment and shall be kept on file for the duration of the person's employment and for two (2) years thereafter.
(b) Americans with Disabilities Act. Contractor shall comply with all provisions of Title 24 of Americans with Disabilities Act (ADA) prohibiting employment discrimination against qualified individuals with disabilities.
(c) Licenses. Any employee driving Contractor's vehicles shall, at all times, have in his or her possession a valid and legally appropriate vehicle operator's license issued by the State of California.
(d) Training. Contractor shall comply with all Federal, State and local regulations relating to the training and the documentation of training of personnel who operate vehicles or other equipment. Contractor shall train its collection employees to identify, and not to collect hazardous waste or infectious waste that is placed in Solid Waste Collection Containers.
(e) Uniforms. Contractor holding an Exclusive Franchise shall require each employee to wear clean uniforms bearing the Contractor's name when engaged in collection service on public streets. Contractor's employees who normally come into direct contact with the public, including drivers, must bear some means of individual photographic identification such as a name tag or identification card. Contractor shall be responsible for maintaining uniforms in a clean, neat and well-mended appearance.
(f) Supervision. Contractor shall designate at least one qualified employee as supervisor of field operations within the City. The field supervisor will conduct regular field investigation of collection operations, including responding to complaints. Contractor shall also provide an alternate contact when the field supervisor is absent.
(g) Identification. Contractor shall provide collection employees with company identification materials which shall be available to the public upon request. The City may, at its option, require fingerprinting of the Contractor's employees whose service will cause them to enter onto or work in close proximity to private property.
(h) Gratuities. Contractor's employees may not accept gratuities of any kind.
(Ord. 1688-NS, eff. December 17, 2021)