(A) The town’s contract for water service provides for service of water at the point where the property owner’s line is attached to the town’s meter.
(B) Since the operation and condition of the property owners’ water lines on private property are beyond the observation and control of the town, the Town Council shall not be responsible for water used, lost or wasted after passing through the meter, nor will the town assume the responsibility for billing or collecting from tenants who have not made the required deposit or signed a water contract with the town.
(C) Since the town is purchasing its water from an outside source, the town shall not be required to make any adjustments to a bill when the water bill and/or sewer bill has been substantially increased due to any excessive water used by the contract owner/property owner when the water has passed through the meter and was subsequently lost or wasted.
(D) The town, in its sole discretion, may adjust the sewer bill but not the water bill by charging the customer the average monthly sewer bill charge of the previous six months on the account, provided the customer can satisfactorily prove to the town personnel that:
(1) There was an undetected leak;
(2) Said excessive water usage did not enter a sanitary sewer; and
(3) That a reasonable inspection of property would not have discovered said leak.
(E) Additionally, an adjustment in the sewer bill will only be made once every three years for a customer and such adjustment would only cover two consecutive months.
(F) No adjustments in the water and/or sewer bill will be made for any leaks in any irrigation systems, pool systems or docks.
(Prior Code, § 20-12) (Ord. passed 11-2-1969; Ord. passed 3-19-1996; Ord. passed 8-20-2002; Ord. 2016-07, passed 12-20-2016)