(A) The city may terminate service for any of the following reasons:
(1) Refusal by the customer to pay in full an account that remains delinquent in excess of ten days;
(2) To prevent fraud or abuse by a customer; and/or
(3) Failure of the customer to comply with any of the provisions of this chapter.
(B) Before service is terminated, the customer shall be notified of the proposed termination and given an opportunity to be heard on the matter as provided in this chapter.
(C) The city reserves the right to discontinue or interrupt service temporarily for any of the following reasons:
(1) Emergency repairs;
(2) Insufficient supply or treatment capacity; and/or
(3) Strike, riot, flood, accident, act of God or any other unavoidable cause.
(D) The city shall make a good faith effort to notify affected customers before service is discontinued or interrupted as provided in subsection (C) above. However, the customer, by making application for service, agrees to hold the city harmless from liability for any damages that may occur due to discontinuance or interruption of service for the above mentioned causes.
(2011 Code, § 18-122)