The customer shall:
(A) Maintain the piping system on his or her property at his or her expense in a safe and efficient manner in accordance with the applicable regulations of the state’s Department of Health. The city shall not undertake to repair the customer’s connections to the water or sewer line until it has been determined that the disrepair, stoppage or other cause or impediment to the proper functioning of such line exists within the portion of the lateral between the main line and the property line. If the property owner or his or her representative claims that the cause of such disturbance or stoppage exists on that portion of the lateral lying between the main line and the property line and an investigation discloses that the cause of the disturbance actually exists in that portion of the line lying between the property line and the structure which is served by the line, the property owner shall pay to the city the actual cost to the city of making the investigation. If, however, upon investigation it is found that the cause of the disturbance or disrepair is in that portion of the line lying between the property line and the main line, the city shall make the repair without additional cost to the property owner;
(B) Guarantee protection for city facilities or installed non-mobile equipment located on the customer’s property;
(C) Pay the cost of relocating city owned facilities and equipment if done at the customer’s request;
(D) Not make or cause to be made any cross-connection with a private water supply;
(E) Install proper and adequate backflow prevention devices;
(F) Install a pressure reducing valve if deemed necessary by the Administrator;
(G) Install a sewer cleanout to city specifications if deemed necessary by the Administrator;
(H) Be responsible to the city for damage to city property that is the fault of the customer. The cost of repairing or replacing such property will be added to the customer’s bill;
(I) Secure and record any easements or encroachment agreement required to extend service lines outside the city; and
(J) Convey to the city at no cost to the city a perpetual easement and right-of-way across any property owned by the customer that is necessary to allow maintenance of lines providing service requested by the customer.
(2011 Code, § 18-121)