(A) Bills shall be mailed on the first of each month and become delinquent if not paid by the close of business hours on the fifteenth of each month. A late penalty charge may be added to all delinquent accounts.
(B) Bills shall notify customers of the provisions of subsection (A) above and shall contain a phone number where a city employee can be contacted concerning questions about the bill.
(C) The customer shall be unconditionally responsible for payment of all bills incurred in connection with the service rendered. Failure to receive bills shall not prevent such bills from becoming due and payable or delinquent when the bill has been mailed to the last address given to the Recorder by the customer.
(2011 Code, § 18-115)