(a) An alarm user shall:
(1) Provide to the alarm user’s monitoring company the names and telephone numbers of at least two individuals who are able and have agreed to:
A. Receive notification of an alarm system activation at any time;
B. Respond to the alarm site immediately; and
C. Upon request, can grant access to the alarm site and deactivate the alarm system if necessary.
(2) Maintain the alarm site and the alarm system in a manner that will minimize or eliminate false alarms;
(3) Make every reasonable effort to have a responder to the alarm system’s location immediately when requested by the law enforcement agency in order to:
A. Deactivate an alarm system;
B. Provide access to the alarm site; and
C. Provide alternative security for the alarm site.
(4) Not activate an alarm system for any reason other than an occurrence of an event that the alarm system was intended to report.
(b) An alarm user shall adjust the mechanism or cause the mechanism to be adjusted so that an alarm signal audible on the exterior of an alarm site will sound for no longer than ten minutes after being activated.
(c) An alarm user shall have a licensed alarm installation company inspect the alarm system after two false alarms in a one-year period. The alarm administrator may waive a required inspection if it determines that a false alarm(s) could not have been related to a defect or malfunction in the alarm system. After four false alarms within a one-year period, the alarm user must have a licensed alarm installation company modify the alarm system to be more false alarm resistant and provide additional user training as appropriate.
(d) An alarm user shall not use automatic voice dialers.
(e) An alarm user shall maintain, at each alarm site, a set of written operating instructions for each alarm system.
(f) This section applies to all individuals and firms who have installed and/or monitor their own alarm system.
(Ord. 72-12, passed 9-4-2012)