(a) Service schedules.
(1) Schedule A. Residential Internet
A. Availability of service. Available for residential customers within or outside the city.
B. Rates for service.
SpeedRate (symmetrical speeds) | |
5 MBps | $5.00 |
10 MBps | $10.00 |
25 MBps | $22.50 |
50 MBps | $40.00 |
100 MBps | $70.00 |
250 MBps | $150.00 |
C. Riders for equipment charges, taxes, and other costs related to service. Customers under this schedule shall be subject to the applicable equipment charges, applicable taxes, installation costs, and other costs related to service. These costs will be recovered through riders on customers' bills. Riders can be adjusted by the utility as necessary to recover costs.
D. Terms of payment. The amount billed is due on the fifteenth day of the month for the following month's service.
(2) Schedule B. Commercial internet.
A. Availability of service. Available for commercial customers, including landlord/customers, within or outside the city.
B. Rates for service.
SpeedRate (symmetrical speeds) | |
25 MBps | $40.00 |
50 MBps | $65.00 |
100 MBps | $100.00 |
250 MBps | $250.00 |
500 MBps | $500.00 |
1 GBps | $1,000.00 |
C. Riders for equipment charges, taxes, and other costs related to service. Customers under this schedule shall be subject to the applicable equipment charges, applicable taxes, installation costs, and other costs related to service. These costs will be recovered through riders on customers' bills. Riders can be adjusted by the utility as necessary to recover costs.
D. Terms of payment. The amount billed is due on the fifteenth day of the month for the following month's service.
(3) Schedule C. Beta internet service rates.
A. Availability of service. Beta internet service may be provided to certain customers for a trial period for new services or services expanded to new areas. The Director of Public Service, in his/her sole discretion, shall determine if customers qualify for beta internet service rates. The Director of Public Service shall consider whether the internet services to be provided are being tested when determining if a customer qualifies for beta internet service. Beta internet service may be available for residential and commercial customers within or outside the city as specified by the utility.
B. Rates for service. Fifty percent of the applicable rates under Schedules A and B for the period of one year.
C. Riders for equipment charges, taxes, and other costs related to service. Customers under this schedule shall be subject to the applicable equipment charges, applicable taxes, installation costs, and other costs related to service. These costs will be recovered through riders on customers' bills. Riders can be adjusted by the utility as necessary to recover costs.
D. Terms of payment. The amount billed is due on the fifteenth day of the month for the following month's service.
(b) Economic development incentive rate for commercial internet.
(1) Applicable to commercial customers. To encourage economic development within the city, the Director of Public Service can approve economic development rates for certain qualifying commercial customers. To qualify, a new or existing customer shall meet the following criteria:
A. New commercial customers shall employ at least two full time equivalent ("FTE") employees. Existing commercial customers shall employ at least two additional FTE employees. An FTE employee is defined as a person who works an average of at least 35 hours per week over a period of one year.
(2) No customer shall be entitled to an economic development incentive rate for more than five cumulative years. For purposes of this provision, a year is defined as 12 consecutive months of receiving service at the economic development incentive rate.
(3) The five year economic development incentive rate shall be as follows:
A. Year 1-5 - wholesale internet pricing. (As defined as the amount the city pays for bandwidth but not less than $0.30/MBps).
B. Year 6 and forward - the current retail rate being charged under the rate schedule applies to the customer.
(4) Termination of economic development incentive rate. The Director of Public Service or his or her designee shall have the right to terminate a customer's economic development incentive rate at any time if it is determined that the economic development incentive rate is no longer accomplishing the goal of economic development or the customer no longer satisfies the criteria set forth in division (b)(1)A. of this section.
(5) Annual review of each economic development incentive rate. The Director of Public Service or his or her designee shall review each economic development incentive rate customer annually. Each customer shall cooperate fully in said review. The economic development incentive rate may be increased by the utility if wholesale prices increase.
(6) Qualification for the economic development incentive rate. The Director of Public Service or his or her designee shall determine if a new or existing customer qualifies for the economic development incentive rate based on the criteria set forth in division (b)(1)A. of this section, subject to Council approval.
(c) Miscellaneous charges (applicable to all customers).
(1) Equipment charges. Customers shall be charged the following amounts for the first 12 months of cumulative service.
A. Residential: $10.
B. Commercial: $15.
(2) Late payment charge. If a bill payment is not received by the utility offices or by the utility's authorized agent on or before the specified payment date (the fifteenth of the month), a one-time, additional amount of 5% of the amount of the bill will become due and payable as part of the customer's total obligation. If the fifteenth of the month falls on a Sunday or holiday where there is no postal service, the payment shall be due on the following business day. If payment has not been received prior to the service month, the service will be terminated.
(3) Dishonored check charge. Whenever a customer pays a bill by check and the check is returned to the utility by the customer's financial institution for lack of sufficient funds in the customer's account, the customer will be assessed a dishonored check charge of $25.00 for each check returned.
(4) Application fee. An application fee of $5.00 shall be assessed to customers at the time of application for service.
(Ord. 29-2019, passed 10-21-2019)