(A) The Department of Utilities shall mail statements for electrical service to customers on or before the last working day of the month. The net amount billed shall be due and payable on the first day of the month after statements have been mailed, with or without notice. All customers shall pay the net amount billed to the Department of Utilities at its office. If the customer shall neglect or refuse to pay their bill on or before the tenth day after the payment becomes due, the payment shall become delinquent and the customer shall pay the gross amount billed. In those cases where a bill becomes delinquent, the Department of Utilities shall notify the delinquent customer in writing of the fact that their payment is considered delinquent, and that their service is subject to be disconnected. If payment is not received at the Department of Utilities Office within seven days after the notice of delinquency is given, then the Department shall have the authority to disconnect the electrical service until payment is made, along with payment of a reconnection fee.
(B) No customer shall have his or her service disconnected unless the Department of Utilities first gives written notice by first-class mail to the customer whose service is proposed to be terminated. The first-class mail shall be conspicuously marked at to its importance. Service shall not be disconnected for at least seven days after notice is sent or given. Holidays and weekends shall be excluded from the seven days. Any customer who has previously been identified as a welfare recipient to the Department of Utilities by the Department of Health and Human Services shall be given notice by certified mail and notice of the proposed termination shall also be given to the Department of Health and Human Services. Notice shall be sufficient if directed to the address provided the Department of Utilities by the customer.
(C) In landlord-tenant situations, the owner or landlord may make a written request that service not be disconnected. In that case, the owner-landlord shall be responsible for payment of the electricity consumed on the premises, whether or not the landlord-owner contracted for the service.
(Neb. RS 70-1605) (1972 Code, § 3-610) (Ord. 987, passed 4-13-2004)