The employee complaint procedure for issues not grievable, not appropriately under the jurisdiction of an outside entity, and not covered by a different appeal procedure in this chapter is as follows.
(A) (1) For matters not grievable under this chapter, or for which no other appeal procedure is provided for in this chapter, or for matters not under the exclusive jurisdiction of an outside agency, an employee that has completed his or her orientation period may submit a written complaint to his or her supervisor for consideration.
(2) The supervisor shall promptly respond to the employee’s complaint in writing. If the issue is not settled at this level, or if the employee’s complaint is about his or her supervisor, the employee may submit the written complaint to the next level of supervision in the department for consideration. The procedure may continue in this manner until the issue is settled and/or the employee submits the written complaint to his or her department head/elected official for consideration. The department head/elected official shall promptly respond to the employee’s complaint in writing and forward a copy of this response to the Human Resource Director.
(3) The decision of the department head/elected officials or his or her designee will be final and not reviewable by an independent hearing officer.
(B) All complaint responses must be consistent with county policy, procedures and practices. Additionally, if the complaint is related to human resource matters, all complaint responses must be consistent with county human resource systems, programs, procedures and practices as established by this chapter and/or by the Human Resource Department.
(Ord. passed 6- -2019)