(A) At the grantor’s sole option, within 90 days of the first anniversary of the effective date of each franchise, and each year thereafter throughout the term of the franchise, the grantor and grantee shall meet publicly to review the performance and quality of service of the cable system. The reports required in §§ 115.195 through 115.204 regarding subscriber complaints, the records of performance tests, and the opinion survey report shall be utilized as the basis for review. In addition, any subscriber may submit complaints during the review meetings, either orally or in writing, and these shall be considered.
(B) Within 30 days after the conclusion of the system performance review meetings, the grantor shall issue findings with respect to the adequacy of system performance and quality of service. If inadequacies are found, grantor may direct grantee to correct the inadequacies within a reasonable period of time.
(Prior Code, § 115.045) (Ord. D-1485, § 5.6, passed 6-3-1985, effective 6-13-1985)