A. No alarm company shall fail to identify itself by operator number, company name, address, and phone number at the request of a Sacramento police dispatcher.
B. Alarm companies shall submit a monthly report to the alarm administrator containing a current list of all alarm systems within the city that are monitored by that company; the location of each alarm system monitored by the company; the name, address, and telephone number of the system subscriber; the number, type, and location of alarm systems at that location; the name, address, and telephone number of an emergency contact person for that location; the locations that are no longer monitored by the company; and such other information as the alarm administrator reasonably deems necessary to carry out the purpose and intent of this chapter. To the extent permitted under the law, the monthly reports shall be treated as confidential by the city.
C. Alarm companies shall keep a copy of all monthly reports required by subsection B of this section for a period of not less than three years.
D. Alarm companies shall maintain evidence it used to verify an alarm activation for not less than twelve (12) months from the date of the reported alarm. This requirement shall not apply to recordings or remote audio or video surveillance.
E. Alarm companies shall provide system subscribers with a copy of this chapter, accompanied by a written summary of this chapter or a "frequently asked questions" sheet which shall contain such information as the alarm administrator may reasonably deem necessary. (Ord. 2012-023 § 2)