Any person or entity desiring to assert an appeal pursuant to this article shall first pay the full amount of the disputed fee or charge to the city, which may be paid under protest. A written appeal including the grounds for the appeal and any written material which will be used to support the appeal, shall be filed with the city clerk not later than fifteen (15) calendar days after payment of the disputed fee or charge. The appeal shall be heard by the city manager. (Ord. 2010-036 § 1; prior code § 2.08.810)