(A) If the city investigates a sewer back up, and operator or city staff have cleaned and verified that it is not a city issue, then the certified operator in charge will follow up with the property owner to explain the city's findings. The city is not responsible for laterals that go from private property to the city main.
(B) If a discrepancy exists between property owner and the city as to the cause of a sewer malfunction, then the operator will give the property owner the option to video (CCTV) the main sewer with a lateral launch. If the malfunction is not with the city main, then the property owner is responsible for the cost of the CCTV service. This cost of $1,000 will be added to the property owner's monthly sewer bill, which shall be paid within 30 days.
(Ord. 04-2019, passed 7-23-19)