§ 132.06 ALARM SYSTEM MONITORING COMPANIES.
   An alarm system monitoring company engaging in business activities in the town shall:
   (A)   Obtain all necessary business licenses as required by the town and the state;
(2003 Code, § 9-601)
   (B)   Maintain a current record, accessible to the Chief of Police at all times, that includes:
      (1)   The names of the alarm users serviced by the company;
      (2)   The addresses of the protected properties;
      (3)   The type of alarm system, original installation date, and subsequent modifications, if any, for each protected property; and
      (4)   A record of the false alarms at each property.
(2003 Code, § 9-602)
   (C)   Provide the Chief of Police such information as the Chief requests regarding:
      (1)   The nature of the company’s security alarms;
      (2)   The company’s method of monitoring the alarms;
      (3)   The company’s program for preventing false alarms, including educational programs for alarm users; and
      (4)   The company’s method for disconnecting audible alarms;
(2003 Code, § 9-603)
   (D)   Provide each of its alarm system users with:
      (1)   Operating instructions for the alarm system, including an explanation of the alarm company’s alarm verification process;
      (2)   A telephone number to call for assistance in operating the system; and
      (3)   A summary of the provisions of this chapter relating to penalties for false alarms and the possibility of no police response to alarm systems experiencing excessive false alarms.
(2003 Code, § 9-604)
   (E)   Maintain a verification process, as specified in § 132.07, for all monitored security alarm systems in order to prevent unnecessary police dispatches resulting from false alarms;
(2003 Code, § 9-605)
   (F)   Communicate requests for police response to the Department in a manner specified by the Chief;
(2003 Code, § 9-606)
   (G)   Communicate requests for cancellations of police response in a manner specified by the Chief;
(2003 Code, § 9-607)
   (H)   Maintain a record of all requests for police response to an alarm, including:
      (1)   The date and time of the alarm and request for police response;
      (2)   The alarm system user’s name and address;
      (3)   Evidence of the company’s attempt to verify the alarm; and
      (4)   To the best of its knowledge, an explanation of the cause of any false alarm.
(2003 Code, § 9-608)
   (I)   Work cooperatively with the alarm system user and the Chief in order to determine the cause of any false alarm and to prevent recurrences.
(2003 Code, § 9-609)
Penalty, see § 132.99