An alarm system monitoring company engaging in business activities in the town shall:
(A) Obtain all necessary business licenses as required by the town and the state;
(2003 Code, § 9-601)
(B) Maintain a current record, accessible to the Chief of Police at all times, that includes:
(1) The names of the alarm users serviced by the company;
(2) The addresses of the protected properties;
(3) The type of alarm system, original installation date, and subsequent modifications, if any, for each protected property; and
(4) A record of the false alarms at each property.
(2003 Code, § 9-602)
(C) Provide the Chief of Police such information as the Chief requests regarding:
(1) The nature of the company’s security alarms;
(2) The company’s method of monitoring the alarms;
(3) The company’s program for preventing false alarms, including educational programs for alarm users; and
(4) The company’s method for disconnecting audible alarms;
(2003 Code, § 9-603)
(D) Provide each of its alarm system users with:
(1) Operating instructions for the alarm system, including an explanation of the alarm company’s alarm verification process;
(2) A telephone number to call for assistance in operating the system; and
(3) A summary of the provisions of this chapter relating to penalties for false alarms and the possibility of no police response to alarm systems experiencing excessive false alarms.
(2003 Code, § 9-604)
(E) Maintain a verification process, as specified in § 132.07, for all monitored security alarm systems in order to prevent unnecessary police dispatches resulting from false alarms;
(2003 Code, § 9-605)
(F) Communicate requests for police response to the Department in a manner specified by the Chief;
(2003 Code, § 9-606)
(G) Communicate requests for cancellations of police response in a manner specified by the Chief;
(2003 Code, § 9-607)
(H) Maintain a record of all requests for police response to an alarm, including:
(1) The date and time of the alarm and request for police response;
(2) The alarm system user’s name and address;
(3) Evidence of the company’s attempt to verify the alarm; and
(4) To the best of its knowledge, an explanation of the cause of any false alarm.
(2003 Code, § 9-608)
(I) Work cooperatively with the alarm system user and the Chief in order to determine the cause of any false alarm and to prevent recurrences.
(2003 Code, § 9-609)
Penalty, see § 132.99