§ 111.07 SERVICE QUALITY REQUIREMENTS.
   The grantee shall:
   (A)   Produce a picture, whether in black and white or in color, that is undistorted, free from ghost images, and accompanied with proper sound on typical standard production television sets in good repair, and as good as the state of the art allows;
   (B)   Transmit signals of adequate strength to produce good pictures with good sound at all outlets without causing cross-modulation in the cables or interfering with other electrical or electronic systems;
   (C)   Limit failures to minimum by locating and correcting malfunctions promptly, but in no event longer than 24 hours after notice;
   (D)   Notify subscribers affected 24 hours prior to any planned interruption of service;
   (E)   Demonstrate upon request by instruments and otherwise to subscribers that a signal of adequate strength and quality is being delivered;
   (F)   Maintain a written record listing full details of all customer complaints and resolution of the com- plaints, disconnections and new subscribers. Such records shall be available for inspection by the town.
(Ord. 95-04, passed 2-14-95)