13-302.   Definitions.
In this Ordinance the following terms and phrases shall have the following meanings:
   (A)   Alarm Administrator means the Chief of Police/ Fire Chief or his designee with the authority to administer, control and review False Alarm reduction efforts and administer the provisions of this Ordinance.
   (B)   Alarm Installation Company means a Person in the business of selling, providing, maintaining, servicing, repairing, altering, replacing, moving or installing an Alarm System in an Alarm Site.
   (C)   Alarm Dispatch Request means a notification to a law enforcement agency that an alarm, either manual or automatic, has been activated at a particular Alarm Site.
   (D)   Alarm Registration (or Permits) means authorization granted by the Alarm Administrator to an Alarm User to operate an Alarm System.
   (E)   Alarm System means a device or series of devices, including, but not limited to, hardwired systems and systems interconnected with a radio frequency method such as cellular or private radio signals, which emit or transmit a remote or local audible, visual or electronic signal indicating an alarm condition and intended to summon law enforcement or fire suppression response, including Local Alarm Systems. Alarm System does not include an alarm installed in a vehicle or on someone's Person unless the vehicle or the personal alarm is permanently located at a site.
   (F)   Alarm User means any Person, who (which) has contracted for Monitoring, repair, installation or maintenance service from an Alarm Installation Company or Monitoring Company for an Alarm System, or who (which) owns or operates an Alarm System which is not monitored, maintained or repaired under contract.
   (H)   Arming Station means a device that allows control of an Alarm System.
   (I)   Automatic Voice Dialer means any electrical, electronic, mechanical, or other device capable of being programmed to send a prerecorded voice message, when activated, over a telephone line, radio or other communication system, to a law enforcement, public safety or emergency services agency requesting dispatch.
   (J)   Cancellation means the process where response is terminated when a Monitoring Company (designated by the Alarm User) for the Alarm Site notifies the responding law enforcement agency that there is not an existing situation at the Alarm Site requiring law enforcement agency response after an Alarm Dispatch Request.
   (K)   Conversion means the transaction or process by which one Alarm Installation Company or Monitoring Company begins the servicing and/or Monitoring of a previously unmonitored Alarm System or an Alarm System previously serviced and/or monitored by another alarm company.
   (L)   Duress Alarm means a silent Alarm System signal generated by the entry of a designated code into an Arming Station in order to signal that the Alarm User is being forced to turn off the system and requires law enforcement response.
   (M)   False Alarm means an Alarm Dispatch Request to a law enforcement or fire agency, when the responding law enforcement officer finds no evidence of a criminal offense or fire personnel can find no evidence of fire after having completed a timely investigation of the Alarm Site.
   (N)   Holdup Alarm means a silent alarm signal generated by the manual activation of a device intended to signal a robbery in progress.
   (O)   Law Enforcement/ Fire Authority means the Chief of Police and other authorized representative of a law enforcement agency, or Fire Chief and other authorized representative of the fire department.
   (P)   Local Alarm System means any Alarm System, which is not monitored, that annunciates an alarm only at the Alarm Site.
   (Q)   Monitoring means the process by which a Monitoring Company receives signals from an Alarm System and relays an Alarm Dispatch Request to the municipality for the purpose of summoning law enforcement to the Alarm Site.
   (R)   Monitoring Company means a Person in the business of providing Monitoring services.
   (S)   One Plus Duress Alarm means the manual activation of a silent alarm signal by entering at an Arming Station a code that adds one to the last digit of the normal arm/disarm code (e.g., normal code = 1234, One Plus Duress Code = 1235)
   (T)   Panic Alarm means an audible Alarm System signal generated by the manual activation of a device intended to signal a life threatening or emergency situation requiring law enforcement response.
   (U)   Person means an individual, corporation, partnership, association, organization or similar entity.
   (V)   Responder means an individual capable of reaching the Alarm Site within [20] minutes and having access to the Alarm Site, the code to the Alarm System and the authority to approve repairs to the Alarm System.
   (W)   Takeover means the transaction or process by which an Alarm User takes over control of an existing Alarm System, which was previously controlled by another Alarm User.
   (X)   Verify means an attempt by the Monitoring Company, or its representative, to contact the Alarm Site and/or Alarm User by telephone and/or other electronic means, whether or not actual contact with a Person is made, to determine whether an alarm signal is valid before requesting law enforcement dispatch, in an attempt to avoid an unnecessary Alarm Dispatch Request. For the purpose of this ordinance, telephone verification shall require, as a minimum, that a second call be made to a different number if the first attempt fails to reach an Alarm User who can properly identify themselves to determine whether an alarm signal is valid before requesting law enforcement dispatch.
   (Y)   Zones mean division of devices into which an Alarm System is divided to indicate the general location from which an Alarm System signal is transmitted.