(A) There shall be a charge for City service connections and for transferring of City accounts from the name of one person to the name of another, which shall be paid before the service connection is made or accounts changed. There shall be no service connection charge if the original service connection for meter installation or service installation fee has been paid.
(1) Transferring Service. The charge for the transfer of service to a new customer account at a previously served location or reconnection of service subsequent to a customer requested disconnection shall be set as follows. If after the reconnection the customer does not have water service due to the main valve at the house being in the off position, and the field service representative returns to the property, an additional service initiation fee will be applied to the account for each return trip to be set as follows:
FY 23-24
Transfer Fee (Re-Initiation Fee) (Per Trip)
During normal hours $25.70
During after hours $69.60
(2) Reconnection. When service is discontinued because of nonpayment of amounts due or non-sufficient funds, the disconnection/reconnection fee will be applied to the account as set forth below. If service is ordered discontinued because of nonpayment of the amount due, then payment is subsequently received (thus preventing the service from being discontinued), an administrative fee will be applied to the account. If service has been discontinued because of non-payment and water service is restored without authorization by the City, the City shall remove the meter and a pulled meter/reinstall meter charge will be applied to the account. Service shall not be restored until the customer has paid the entire amount of the delinquent bill, together with penalties and the pulled meter/ reinstall meter charge. If a meter was pulled prior to October 1, 2015, a re-install meter charge shall be applied to any account requesting to have such meter re-installed.
FY 23-24
Administrative Fee (Per Request) $25.70
(Normal Hours)
Administrative Fee (Per Request) $51.39
(After Hours)
Disconnection/Reconnection Charge (Non-Payment)
During normal hours $51.39
During after hours $94.22
Pulled Meter/Reinstall Meter Charge $76.02
(Ord. 2009-40, passed 10-1-09; Am. Ord. 2011-22, passed 3-17-11; Am. Ord. 2011-49, passed 9-22-11; Am. Ord. 2012-25, passed 9-18-12; Am. Ord. 2013-47, passed 9-25-13; Am. Ord. 2014-42, passed 9-25-14; Am. Ord. 2015-47, passed 9-24-15; Am. Ord. 2016-63, passed 9-22-16; Am. Ord. 2017-58, passed 9-19-17; Am. Ord. 2018-37, passed 9-18-18; Am. Ord. 2019-62, passed 11-21-19; Am. Ord. 2020-59, passed 9-23-20; Am. Ord. 2021-61, passed 9-22-21; Am. Ord. 2022-96, passed 9-21-22; Am. Ord. 2023-86, passed 9-20-23)