An employee who feels that he or she has been unfairly treated regarding his or her employment with the town should:
(A) Step one. Present the grievance orally to his or her department supervisor within seven working days of the occurrence of the action giving rise to the grievance. The supervisor shall meet with the employee and make every effort to resolve the grievance within three working days of the date of presentation of the grievance to the supervisor. The supervisor shall respond orally to said employee in regard to the grievance;
(B) Step two. If the grievance has not been satisfactorily resolved by step one, a written detailed appeal may be prepared, dated, and signed by the employee and presented to the employee’s department supervisor within three working days after receipt of the supervisor’s oral response, as set forth in step one. Upon receipt of the written appeal, the supervisor shall attempt to resolve the grievance and shall reply in writing to the employee within five working days of the date of presentation of the written appeal to the supervisor; and
(C) Step three. If the grievance has not been satisfactorily resolved in step two, the written appeal, all pertinent correspondence, and the supervisor’s written response may be presented to the Town Council within five working days of the employee’s receipt of the written reply from step two. An investigation shall be conducted by the Town Council and a written final decision shall be made within ten working days of the date of presentation of the written appeal to the Town Council. The decision of the Town Council shall be deemed final and binding upon both parties. Failure of an employee to submit his or her appeal within the time limits specified herein will result in the town considering the matter as settled and resolved.
(Ord. 1996-17, passed 8-20-1996)