§ 113.17 OPERATIONAL STANDARDS.
   (A)   The CATV system shall be installed and maintained in accordance with the highest accepted standards of the industry to the end that the subscriber may receive the highest and most desirable form of service.
   (B)   The CATV system installed must be capable of using all band equipment and of passing the entire VHF television and FM spectrum and that it shall have the further capability of converting UHF television for the distribution to subscribers on the VHF television band.
   (C)   The cable television system installed shall be constructed and maintained so as to be capable at all times of delivering the highest quality color television signals on all channels. The system shall be designed and capable of 24 hour a day continuous operation.
   (D)   The franchisee shall maintain a maintenance and repair service capable of responding to subscriber complaints or requests for repairs within 24 hours after the receipt of a complaint or request.
   (E)   In the event that its service to subscribers is interrupted for 48 or more consecutive hours, except for acts of God, riots or a state of emergency declared by the President of the United States, the Governor of the state or the County Judge-Executive, the franchisee shall grant affected subscribers a prorata credit or rebate for the full duration of the interruption. An unreasonable interruption of subscribers’ services shall be deemed a violation of this chapter and a material breach of any agreement awarding a franchise in accordance herewith and shall subject the franchisee to all of the penalties and remedies prescribed in the agreement as well as all other remedies both legal and equitable which are available to the county.
   (F)   The franchisee shall not deny or delay service or use of cable communications facility or otherwise discriminate against subscribers or users on the basis of age, race, creed, color, sex, national origin or marital status.
   (G)   The franchisee shall maintain a constant readiness equipment capable of providing standby powering for the head-end, transportation and trunk amplifiers for a minimum of four hours. The equipment shall be constructed so as to revert automatically to a standby mode when alternating current power returns. The franchisee shall comply with all utility and other safety regulations to prevent a standby generator from powering the dead utility line so as to prevent injury to any person.
(Ord. 400.450.1, passed 10-17-1980) Penalty, see § 113.99