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As used in this chapter:
ALARM BUSINESS OR COMPANY: A person engaged in the sale, installation, maintenance, alteration, repair, replacement, servicing, or monitoring of an alarm system. "Alarm business or company" does not include the activities of:
A. A person engaged in the manufacture and sale of alarm systems when that person is not engaged in the installation, maintenance, alteration, repair, replacement, servicing, or monitoring of alarm systems, and the manufacture or sale occurs only at a place of business established by the person engaged in the manufacture or sale and does not involve site visits at the place or intended place of installation of an alarm system; or
B. An owner of an alarm system, or an employee of the owner of an alarm system who is engaged in installation, maintenance, alteration, repair, replacement, servicing, or monitoring of the alarm system owned by that owner.
ALARM COMPANY AGENT: Any individual employed within the state of Utah by a person engaged in an alarm business.
ALARM SYSTEM: Any equipment and devices assembled for the purpose of detecting and signaling unauthorized intrusion or entry into or onto certain premises, or signaling a robbery, burglary or other emergency in progress, and to signal the above occurrences either by a local or audible alarm or by a silent or remote alarm. The following devices shall not constitute alarm systems within the meaning of this definition:
A. Devices which do not register alarms that are audible, visible, or perceptible outside the protected premises;
B. Devices which are not installed, operated or used for the purpose of reporting an emergency to the police department;
C. Alarm devices affixed to motor vehicles; and
D. Alarm devices installed on a temporary basis by the police department.
ALARM USER: Any person who owns or leases an alarm system.
ANSWERING SERVICE: A telephone answering service providing among its services the receiving on a continuous basis through trained employees of emergency signals from alarm systems and the subsequent relaying of such messages by a live voice to the police department.
AUTOMATIC DIALING DEVICE: A device which automatically sends over telephone lines, by direct connection or otherwise, a prerecorded voice message or code signal indicating the existence of an emergency situation that the alarm system is designed to detect.
BURGLARY OR INTRUSION ALARM SYSTEM: An alarm system signaling an entry or attempted entry into an area protected by the system.
CENTRAL STATION: An office to which alarm systems are connected, where operators supervise the circuits, and where guards and/or servicemen may or may not be maintained continuously to investigate signals.
CHIEF OF POLICE, CHIEF: Director of the police department of Ogden City or the chief's designated representative.
CITY COMMUNICATION CENTER: The city facility used to receive emergency and general information from the public to be dispatched to the respective police personnel. "City communication center" includes the dispatch facility operated by Ogden City as well as other governmental, dispatch facilities in the county used to receive emergency and general information from the public to be dispatched to the police department.
EMERGENCY: The commission or attempted commission of a robbery, burglary or other criminal action.
FALSE ALARM: Activation of any alarm system which results in a response by peace officers when a situation requiring a response by them or other emergency response unit in fact does not exist. It includes an alarm signal caused by conditions of nature which are normal for that area and subject to control by the alarm business operator or alarm user. False alarm does not include an alarm signal caused by extraordinarily violent conditions of nature not reasonably subject to control.
POLICE DEPARTMENT: The Ogden City police department.
ROBBERY ALARM SYSTEM: An alarm system signaling a robbery or attempted robbery or other physical endangerment.
(Ord. 2016-64, 1-3-2017; amd. Ord. 2023-4, 1-3-2023)
A. False Alarms: No person shall cause to be transmitted any burglary or intrusion alarm or any robbery alarm knowing the same to be false or without basis in fact. Central stations shall not request the city communication center or any police officer to respond to alarm scenes when monitoring equipment indicates an alarm system malfunction signal.
B. Prerecorded Messages: It is unlawful to maintain, operate, connect, or allow to be maintained, operated or connected, any automatic dialing device which automatically dials the city communication center or the police department and then relays any prerecorded message to report any robbery, burglary, intrusion or other emergency.
(1979 Code § 5.15.040; amd. Ord. 88-49, 12-22-1988; Ord. 92-15, 2-25-1991; Ord. 98-63, 10-27-1998; Ord. 2023-4, 1-3-2023)
A. Time Limiting Device: All audible alarm systems shall include a device that will limit the generation of the audible sound of the system to not longer than fifteen (15) minutes after activation where the alarm system is protecting a residential structure and not longer than thirty (30) minutes where the alarm system is protecting a commercial structure.
B. Notice Posted: All alarm users with an audible alarm system shall post a notice containing the names and telephone numbers of the persons to be notified to render repairs or service and secure the premises during any hour of the day or night that the alarm is activated. Such notice shall be posted near the alarm in such a position as to be legible from the ground level adjacent to the building, structure or facility where the alarm system is located.
(1979 Code § 5.15.050; amd. Ord. 88-49, 12-22-1988; Ord. 92-15, 2-25-1991; Ord. 98-63, 10-27-1998)
A. Service Fees: Whenever the city communication center receives an excessive number of false alarms from any one source, a service fee shall be assessed to the alarm user.
1. The first and second false alarm in any twelve (12) month period shall not be considered excessive, and no service fee shall be assessed.
2. Upon receipt of the third and any subsequent false alarm within any twelve (12) month period, the alarm user shall pay a service fee of one hundred fifty dollars ($150.00) for each false alarm to which the police respond.
3. Any unpaid service fees assessed under the revoked permit.
(Ord. 2016-64, 1-3-2017; amd. Ord. 2023-4, 1-3-2023)
A. Protected Record: Any information submitted in compliance with the requirements of this chapter regarding the installation, operation, or maintenance of an alarm system shall be classified as a protected record and shall not be subject to public disclosure, except to the extent necessary for enforcement of the provisions herein. The police department shall be charged with the sole responsibility for the maintenance of all application and permit records.
B. Statistics May Be Maintained: Subject to the requirements of confidentiality, the police department may develop and maintain statistics having the purpose of assisting alarm system evaluation for use by members of the public.
(1979 Code § 5.15.090; amd. Ord. 88-49, 12-22-1988; Ord. 92-15, 2-25-1991; Ord. 98-63, 10-27-1998; Ord. 2023-4, 1-3-2023)
A. User Instruction: Every alarm business or company selling, leasing or furnishing to any alarm user an alarm system which is installed on premises located within the city shall furnish the alarm user with written instructions that provide information to enable the alarm user to operate the alarm system properly.
B. Alarm Company Agents; Licensure, Display Of License: It is unlawful:
1. For any person to engage directly within the city in the sale, installation, maintenance, alteration, repair, replacement, servicing, or monitoring of an alarm system unless such person has in his/her possession a valid license issued by the state pursuant to Utah Code Annotated section 58-63-301 of the Security Personnel Licensing Act or its successor provision; or
2. For an alarm company agent to fail to display the license upon the request of a police officer or a customer.
C. Alarm Reports; Provision Of Toll Free Number: All alarm businesses, central stations or other answering services shall provide the city communication center, at the time of filing an alarm report, with a toll free telephone number for contacting the central station dispatchers and for obtaining the information required under subsection E of this section, or its successor.
D. Records: Alarm businesses who request police response to alarm signals shall maintain a record of all police calls, stating the time, date and location of the alarm and the name, address and phone number of the alarm user. The records shall indicate the cause of the alarm, if known. This record shall be current and shall be made available to the chief of police or the chief's designated representative at any time during normal business hours.
(1979 Code § 5.15.100; amd. Ord. 88-49, 12-22-1988; Ord. 92-15, 2-25-1991; Ord. 98-63, 10-27-1998; Ord. 2023-4, 1-3-2023)
The sensory mechanisms used in connection with the robbery, burglary, intrusion or other emergency alarm systems shall be adjusted to suppress false alarms, so that the device will not be actuated by impulses due to transient pressure changes in water pipes, short flashes of light, wind noises such as the rattling or vibrating of doors or windows, vehicular noise adjacent to the installation, or other forces unrelated to genuine alarms.
(1979 Code § 5.15.110; amd. Ord. 92-15, 2-25-1992; Ord. 98-63, 10-27-1998)
The city shall not be liable for any defects in operation of burglary or robbery alarm systems, for any failure or neglect to respond appropriately upon the receipt of an alarm nor for the failure or neglect of any person registered pursuant to this chapter in connection with the installation, operation or maintenance of the equipment necessary to or incident to the operation of such systems. In the event the city finds it necessary to discontinue police response, the city shall assume no liability for such action.
(1979 Code § 5.15.130; amd. Ord. 92-15, 2-25-1992; Ord. 98-63, 10-27-1998; Ord. 2023-4, 1-3-2023)
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