To partially offset the additional expense caused the utility to furnish special services requested or caused by the consumer, such as the connection and disconnection of service deposits, collection of accounts, meter testing and the like, the charges and requirements set forth in this section and subsequent revisions thereof shall apply.
Description of Service Furnished |
Charge
|
Description of Service Furnished |
Charge
|
New account, to establish a new account | None |
Trip charge, for location of new service | None |
Trip charge, for disconnection of service involving final bill | None |
Account transfer, for name change only where no trip is involved | None |
Trip charge, to collect or disconnect delinquent account - per trip | $25 |
Trip charge, to reconnect service disconnected for nonpayment of bill (Utility has the option to waive the first reconnection charge) | $25 |
Trip charge, to reconnect service disconnected for violation of rules and regulations not specified in this table | $50 |
Trip charge, to reconnect service after disconnection for failure to comply with the utilities general rules and regulations | $50 |
Trip charge, to reconnect or disconnect at consumer's request (a) During regular working hours (based on availability of staff) (b) During holidays or during non-regular working hours (after hours, duty person gets 2 hours minimum at time on one-half instead of regular turn-on charge) | None $50 |
Deposit Required to secure bill payment:* Water Only Electric Only Water and Sewer Water Sewer and Electric Electric Heat Only Electric Heat, Water and Sewer | $100 $200 $200 $250 $250 $250 |
Return of consumer's check or ACH payment by bank for insufficient funds | $25 |
Initial establishment of temporary service for contractors, mobile homes, trailers, carnivals, festivals and the like. | $50 |
Fraud or illegal diversion of any utility, reconnection of service charge per 50.006, but not less than: | $100 |
Testing of meter when requested by the consumer: (a) If the meter is found more than 2% slow or fast (b) If the meter is found less than 2% slow or fast | No Charge $50 |
Turn-off of water at the request of the consumer or when it is necessary for the Utility to remove meter to prevent damage from freezing (payable when meter is reinstalled plus any utility bills due) | $25 |
Replacement of water meter damaged by freezing or hot water backup when caused by negligence of the consumer | Actual Meter Cost |
Other special services will be furnished under the following conditions: (a) Service connections after regular working hours, weekends or holidays may be made at option of the utility but shall be considered as a special service subject to a special charge to cover the additional costs involved. In addition to the regular reconnection or trip charge, the consumer shall pay to the utility the actual cost of the special overtime service to include labor, payroll taxes, materials, insurance, benefits, transportation and the like; and all other direct and allocatable costs. (b) All charges shall be added to the consumers regular monthly utility bill and shall be due and payable by the payment date specified, and if not paid, the water service supplied shall be subject to curtailment to a minimum flow of not more than one gallon per hour. | |
* The utility reserves the right to require a deposit of up to three months of estimated billing. The deposit does not relieve the property owner of responsibility for utility bill payment. | |
(Ord. passed 5-1-80; Am. Ord. 14-2015, passed 3-21-16)