§ 53.018 SERVING NOTICE TO CONSUMERS.
   Notice to consumers may be given by whichever of the following methods is applicable:
   (A)   To discontinue service for nonpayment of bill. All consumer bills shall clearly state the date or days available for payment of the bill and the date or days thereafter that will result in service being disconnected for nonpayment of the bill. The utility shall give the consumer by mail a notice that water service will be discontinued for nonpayment as provided in § 52.56.
   (B)   To discontinue service when the utility's metering equipment has been tampered with or when illegal diversion of water has occurred or exists. No advance notice will be given. In such event the utility's employees may give oral notice at the time of disconnection if the consumer or any of his or her agents or employees are on the premises. Such oral notice may be subsequently confirmed in writing by mail to the consumer.
   (C)   To discontinue service for violation of other rules and regulations. Reasonable notice shall be given by the utility by any of the following methods:
      (1)   Oral notice may be given to the consumer anywhere or to his or her agent or employee who may be on the premises of the consumer. Such oral notice shall be given personally by an authorized representative of the utility or by telephone. The utility may subsequently confirm such oral notice in writing by mailing same to the consumer.
      (2)   Written notice by prepaid mail deposited in the United States Post Office.
(Ord. passed 5-1-80; Am. Ord. 15-2011, passed 1-17-12)