A. Contents Of Notice Of Termination: The notice of delinquency provided in section 8-1-2 of this chapter shall state that service will be terminated unless the utility charges are paid in full within five (5) days from the date of the notice of termination. (Ord. 01-599, 11-13-2001, eff. 11-13-2001; amd. 2014 Code)
B. Dispute; File Request For Hearing: An owner or occupant of the premises who questions or disputes a utility bill shall file with the city manager a request for hearing within seven (7) days after the date of the notice of termination.
C. Hearing Before Council: If a hearing is timely requested and the matter has not been informally resolved by the city manager, the city council shall hold a hearing, consider the evidence offered by the owner or occupant of the premises and the city manager, and determine whether the utility charges are correct, due and payable. The owner or occupant may have an attorney or other representative present at the hearing.
D. Council Determination: The city council shall make its determination in writing and shall, by certified mail, send a copy of its determination to the complainant at the billing address, or if the occupant is not the owner, then at the last known address of the owner.
E. Delay Of Termination: If a hearing is timely requested, the city shall not terminate utility service until three (3) days after the date of mailing its determination. If a hearing is not timely requested, the city may terminate utility service fifteen (15) days after the date of the notice of termination. (Ord. 01-599, 11-13-2001, eff. 11-13-2001)