(A) Customers of the town’s sewage works whose sewer rates and charges, or any part thereof, remain unpaid for 30 days or longer shall be considered “delinquent sewage works customers”, and be subject to discontinuation of their water service.
(B) Prior to discontinuation of a delinquent sewage works customer’s water service for non-payment of sewer rates and charges, that delinquent customer shall be given notice, appearing on that delinquent customer’s sewer bill, in the following form:
You may contest the disconnection of your water service for non-payment of your sewer bill by appearing, in person, by attorney, or other representative, at a hearing scheduled at 6:00 p.m. on the 21st day of this month at the Town Hall, 401 Mooreland, New Whiteland, IN. If the 21st day of this month falls on a weekend or holiday, the hearing will be held at 6:00 p.m. on the first business day following the 21st day of this month. |
(C) The Town Council will hold a hearing at 6:00 p.m. on the twenty-first day of each month at the Town Hall, 401 Mooreland, New Whiteland, IN, at which customers of the town’s sewage works may, before the Town Council or a duly appointed and authorized hearing officer of the Town Council, contest the disconnection of water service for non-payment of that customer’s sewer bill. If the twenty-first day of any month falls on a weekend or holiday, the hearing for that month will be held at 6:00 p.m. on the first business day following the twenty-first day of that month.
(D) The Town Council, or its duly appointed and authorized hearing officer, will consider challenges by delinquent sewage work’s customers, of the disconnection of their water service for non-payment of sewer rates and charges, by applying criteria adopted by the Town Council, from time to time, to the unique facts and circumstances presented by each customer and shall be authorized to cancel or postpone orders to disconnect water service.
(Res. 2013-06, passed 8-20-2013)