(A) The Utility shall furnish necessary and adequate service and facilities. The Utility shall not be liable in damages for failure to supply electricity or for interruptions in service, and shall be relieved of its obligation to serve and may discontinue or modify service, if such failure or interruption is due to acts of God, public enemy, military actions, wars, insurrections, riots, civil disturbances, vandalism, strikes, fires, floods, washouts, explosions, acts or orders of any civil, judicial or military authorities, and without limitation by the foregoing accidents, contingencies or other causes beyond the control of the Utility.
(B) Without incurring any liability therefore, the Utility may also suspend service for such periods as may be reasonably necessary in order to make repairs to or changes in its facilities or other property; provided that the Utility shall keep a record of any interruption of service affecting its entire system, or a major division thereof, including a statement of time, duration and cause of interruption. It will also notify customers affected by the interruption in advance of the contemplated work, and approximately how long the interruption will last.
(C) Subject to 51.38, the Utility shall not discontinue service to any customer without giving the customer reasonable notice. Such notice shall be delivered either personally or telephonically when possible and practical. In circumstances, however caused, when time does not permit the giving of such notice in advance of a discontinuance of service or a change in service caused by circumstances beyond the control of the Utility, reasonable notice shall be given whenever possible and practical to all customers affected advising them that service is off and of the time at which service is expected to be restored.
(D) In the event that there has been an interruption of service to any premises, however caused, the Utility shall, before restoring such service, ascertain and assure itself that precautions have been taken to prevent accidents.
(Ord. 2002-12-43, passed 1-28-03)