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FALSE ALARMS
After the installation of a new alarm system in a business or residence, the alarm user will have 14 days in which any false alarm received by the Police Department will not be counted against the alarm user. This 14-day period will allow the alarm user time to make necessary adjustments to the alarm system to ensure proper operation.
(Prior Code, § 11.06.15)
(A) The Police Alarm Administrator shall monitor the number of false alarms to which the Police Department and Fire Department respond, keeping records of the same. Such records shall indicate the date of all false alarms to which the Police Department or Fire Department responds, the name and address of the alarm users of the system generating the false alarm, the time of the false alarm and the weather conditions existing at the time of the false alarm.
(B) When the Police Alarm Administrator records a false alarm from any of the alarm premises within a calendar year, the procedure in § 97.052 will be followed.
(Prior Code, § 11.06.16)
(A) Whenever an alarm is activated, requiring an emergency response to the location by the Fire Department or the Police Department, the officer in charge at the location of the alarm shall inspect the areas protected by the system and shall determine whether the emergency response was in fact required as indicated by the alarm system.
(B) If the inspecting officer in charge at the location determines that the signal is false, the officer in charge shall make a report of the false alarm to the Police Alarm Administrator.
(C) The Police Alarm Administrator, after receiving a report of a false alarm, shall notify the alarm user that a false alarm report was received. The notification shall include:
(1) The date and time of the false alarm report;
(2) The number of false alarms received in the present calendar year;
(3) A copy of § 97.053; and
(4) A copy of § 97.054.
(D) The notification set forth in division (C) above shall be mailed to the address of the alarm user as set forth in the permit by ordinary mail, if four or less false alarms in the calendar year have occurred at the address of the alarm system. Upon the fifth false alarm in any calendar year and all false alarm reports thereafter, the Police Alarm Administrator shall notify the alarm user by certified mail or personal service at the address of the alarm system.
(Prior Code, § 11.06.17)
(A) Upon receipt of any false alarm report from the Police Alarm Administrator, the alarm user may elect to respond, in writing, to explain the actual cause of such alarm. Such response must be made within five days from the date of receipt of the false alarm report. If the Police Alarm Administrator upholds the false alarm determination, the alarm user will have ten days from the date of notification in which to request an appeal.
(B) The City Manager, or his or her designee, shall hear appeals from the alarm user on the issue of whether the alarm system in question activated a false alarm, as determined by the officer in charge of such activated alarm.
(C) At the hearing, which must be concluded within ten days from the date the request for the hearing is received, the alarm user shall have the right to present evidence or testimony.
(D) The hearing officer shall make a decision as to whether to uphold or disallow the false alarm report and will notify the alarm user and the Police Alarm Administrator within ten days from the date the hearing is concluded.
(Prior Code, § 11.06.18)
(A) Alarm users shall be responsible for multiple false alarms sent by alarm systems on premises under their control. The fees imposed shall be based on the number of false alarms sent by the one alarm system within a calendar year.
(B) There is hereby imposed on alarm users an administrative fee, based on the cost of administration and police response to false alarms, as follows.
(1) For one through six false alarms, no fee shall be imposed.
(2) For seven through ten false alarms, a fee of $50 for each false alarm shall be imposed.
(3) For the eleventh and any additional false alarms, a fee of $100 for each false alarm received shall be imposed.
(C) If the alarm user changes to a central alarm monitoring company, changes central alarm monitoring companies or changes to a direct line to the Police Department, the alarm count will remain the same.
(D) No fee shall be imposed until five days after written notification has been sent to the alarm user that a false alarm has been recorded against the alarm system.
(E) Any fee not paid within 30 days after it is imposed will result in the alarm user being ordered to disconnect immediately.
(F) If an appeal of alarm validity determination is filed as outlined in § 97.053, the fee is due 30 days after the decision.
(Prior Code, § 11.06.19)
(A) (1) With the receipt of notice of the twelfth false alarm signal in a given calendar year, or in the case of an alarm user who causes or permits a high incidence of false alarms over a multi-calendar year period (i.e., six or more false alarms per year), the Police Alarm Administrator shall inform the alarm user that a show cause hearing will be scheduled before the City Manager.
(2) During the hearing, the alarm user must appear and show cause as to why the city should not require the disconnection of the alarm system from the alarm receiving equipment at the Police Department, or, if the user employs a central alarm monitoring company, why the city should not discontinue response to additional alarms when contacted by the alarm monitoring company.
(B) Following the hearing, the City Manager may order the disconnection of the alarm equipment from the alarm receiving system of the city or instruct the City Police Department and/or the Fire Department to ignore alarm signals from the subject user when contacted by the alarm monitoring company. The City Manager may also order other appropriate action, including, but not limited to, placing the alarm user on a probationary status.
(C) No person shall fail to disconnect his or her alarm from the city’s alarm receiving equipment after being so ordered by the City Manager.
(Prior Code, § 11.06.20) Penalty, see § 97.999
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