A. It shall be the responsibility of the holder of the taxicab driver's permit to maintain in good working order, at all times during the operation of a taxicab, a two-way voice communication device or cellular phone in the taxicab at all times during operation of the taxicab.
B. Upon request, a passenger shall be given the name and direct contact telephone number of the on-duty taxi service supervisor, dispatch center, taxi office, or management personnel of the taxicab business permit holder in an effort to provide immediate access to resolve disputes, complaints or concerns by the passenger.
(Ord. 344 § 23, 2005)