(A) Murray Municipal Utilities shall bill each customer on one (1) monthly bill for payment of all gas, water, waste water, storm water, and sanitation services and usage due under this chapter. The bill shall show each separate service charged for and the total for all services, to be collected and enforced together. All monthly charges rendered for gas, water, waste water, storm water, and sanitation services shall be due and payable fifteen (15) days after the date of the bill. Failure to receive a bill shall in no way release the customer from due dates or other obligations to pay for services.
(B) Bills for metered services shall be determined by meter registration unless the meter fails to register, in which case a bill shall be rendered based on previous average consumption for comparable months.
(C) Bills for services used, paid on or before the due date, shall be payable at the net amount. Payments made after the due date will be subject to a late payment charge. The late payment charge for all classes of customers shall be five percent (5%) of all monthly charges excluding arrearage and taxes. If the due date falls on Saturday, Sunday, or a city government observed holiday, the next business day following will become the due date. If remittance is made by mail, the postmark date will become the date of the payment.
(D) Whether or not any service is disconnected because of delinquency, the City Attorney is hereby authorized and directed to enforce and collect the amount of any bills remaining delinquent for thirty (30) days or longer (including, but not limited to, penalty, interest, disconnect charge, attorney fees, and court costs) by suit in any court of competent jurisdiction.
(E) The City Director of Finance or his or her designated representative may enter into a written and signed agreement with current customers who are not able to pay their utility bill on a timely basis. The agreement shall include language that, in the sole and absolute discretion of the city’s Finance Director, the customer must pay any current bill plus a reasonable portion of the prior debt with interest of one and one-half percent (1.5%) compounded monthly, on an installment basis. The agreement shall not exceed twelve (12) months. If the customer fails to meet the terms in the agreement, service shall be discontinued. The city may further proceed to collect the delinquent amount, including any penalty or interest on the unpaid balance, disconnect charge, reasonable attorney fees, and court costs.
(F) Bills may be paid by mail, at Customer Service, Murray Municipal Utilities, located in the lobby of Murray City Hall at 500 Main Street or by the drive-thru window located on ground level with entrance in rear of City Hall.
(Ord. 711, passed 7-24-80; Am. Ord. 735, passed 6-25-81; Am. Ord. 93-998, passed 3-25-93; Am. Ord. 2006-1396, passed 2-9-06; Am. Ord. 2022-1836, passed 12-8-22)