For the purposes of this chapter, the following terms, phrases, words and their derivations shall have the meanings given herein.
(a) "Appointment Window" means either a specific time or, at a maximum, a four- hour time block during Normal Business Hours. The Provider may schedule service calls and other installation activities outside of Normal Business Hours for the convenience of the Subscriber.
(b) "1992 Cable Act" means the Cable Television Consumer Protection and Competition Act of 1992, as amended by the Telecommunications Act of 1996, and as may be further amended.
(c) "Cable Television Advisory Commission" or "Commission" means the Cable Television Advisory Commission of the Village of Minerva which is described in Section 716.03.
(d) "Village " means the Village of Minerva, Ohio
(e) "Complaint" means any verbal or written inquiry, allegation or assertion made by a Subscriber regarding the unsatisfactory performance of the cable television system or any portion thereof, or raising an objection to the customer service practices of a Provider.
(f) "Education Channel" means those channels set aside for programs originated by the Minerva Local School District.
(g) "FCC" means the Federal Communications Commission, its designee or any successor thereto.
(h) "Municipal Channel" means those channels set aside for programs originated by the Village of Minerva.
(i) "Normal Business Hours" shall have the meaning given it in Section 716.03(a)(1) hereof.
(j) "Provider" means any cable television operator that has a franchise with the Village.
(k) "Public Access Channel" means those channels set aside for programs originated by the general public or local organizations or institutions, but not including the municipal Channel or the Educational Channel.
(l) "Service Interruption" means the loss of picture or sound on one or more cable channels.
(m) "Subscriber" means any person who lawfully subscribes to a Provider's cable television service by means of or in connection with the Provider's cable television system whether or not fee is paid for such service, but also including, where applicable, any person requesting initial cable television service and/or installation.
(Ord. 23-01. Passed 7-24-01.)