(A) Other than by persons authorized by the town, no one shall turn on or shall turn off town mains, hydrants, gate valves, curb stop valves or other valves of the town water utility. No person shall maliciously, willfully or negligently break, damage, uncover or deface, or tamper with any structure, appurtenance or equipment which is part of the town water works. Any person violating this provision shall be subject to immediate arrest.
(B) Each month, the town water utility shall generate a customer balance sheet showing the amount owed per customer, not including the amount owed from the most recent billing.
(C) Accounts showing a balance of over $50 without a payment to the water utility in the previous 30 days shall receive a letter from the town water utility which states the total amount owing, the amount of the last payment, and which requests payment. Such customers will also receive from the town water utility a “Statement of Intent to Pay” allowing the customer to arrange for payment of past due balances.
(D) If within the 30 days following the mailing of the letter described in division (C) above, the statement of intent to pay is not returned to the water utility, but payment is made, the water utility shall send a letter requesting that the statement of intent to pay be returned to the water utility and requesting that payments continue.
(E) When any account or statement for services provided by the town water utility is 60 days past due, the water utility may send a letter demanding payment within ten working days and stating that the water service may be terminated if all delinquent payments are not made within the ten days.
(F) If payment is not received within the ten working days described in division (E) above, the town water utility may terminate water service to the customer. Water service shall not be restored until the customer pays the past due amounts and the customer makes satisfactory arrangements with the town water utility to avoid future delinquencies. In order to re-commence water service after termination, the customer shall pay to the town water utility a re-instatement fee of $50.
(Ord. 497, passed 9-17-2007) Penalty, see § 50.99