(A) A reconnection charge of $15 shall be paid for restoring all voluntary or involuntary dis-connections if service is restored within 30 days. Users moving from one location to another within the water service area will be charged a reconnection fee of $15 if the service is restored at the new location within 30 days. Service not restored within 30 days of a disconnection will be charged $60 for reconnection. User-requested disconnections or re-connections or other user problems requiring a service call by Water Department personnel at times other than the normal working hours of the Water Department personnel will be charged a service fee of $30 in addition to the reconnection charge as stated above.
(B) For record purposes, Water Department personnel are required to fill out the “work report” section of the work order, clearly explaining the nature and extent of the problem and action taken.
(C) Upon disconnections, Water Department personnel will lock or seal the valve or remove the water meter.
(D) The person/agent signing the agreement form for water service is responsible for the water bill. Landlords wanting their tenants responsible for water bills should have their tenants sign the agreement form for water service and pay a re-connection fee.
(E) Money must be paid in full for re-connections or new installations. The City Administrator is authorized to make adjustments in these provisions for a justifiable hardship case.
(F) The Water Department will not refuse water service to a renter if another renter defaults; however, if an owner defaults, a renter will be denied water service until any unpaid balance and reconnection fees are paid in full.
(Ord. 471, passed 4-13-2004)