(A) A re-connection charge of $15 shall be paid for restoring all voluntary or involuntary disconnections if the service is restored within 30 days. Users moving from one location to another within the water/sewer service area will be charged a re-connection fee of $15 if the service is restored at the new location within 30 days. Service not restored within 30 days of disconnection will be charged $40 for reconnection. User requested disconnections or re-connections or other user problems requiring a service call by Water Department personnel at times other than the normal working hours of Water/Sewer Department personnel will be charged a service fee of $30 in addition to the re-connection charge above.
(B) For record purposes, Water/Sewer Department personnel are required to fill out the “work report” section of the work order clearly explaining the nature and extent of the problem and action taken.
(C) Upon disconnections, Water/Sewer Department personnel will lock or seal the valve or remove the water meter.
(D) The person or agent signing the agreement form for water service is responsible for the water/sewer bill. Landlords wanting their tenants responsible for water/sewer bills should have their tenants sign the agreement form for water/sewer service and pay a reconnection fee.
(E) Money must be paid in full for re-connections or new installations. The City Administrator is authorized to make adjustments in these provisions for a justifiable hardship case.
(F) The Water/Sewer Department will not refuse water/sewer service to a renter if another renter defaults; however, if an owner defaults, a renter will be denied water service until any unpaid balance and re-connection fees are paid in full.
(Ord. 471, passed 4-13-2004)