(A) It is the policy of the village to discontinue water service to customers by reason of nonpayment of bills only after notice and a meaningful opportunity to be heard on disputed bills. The village’s form for application for water service and all bills shall contain, in addition to the title, address, room number and telephone number of the official in charge of billing, clearly visible and easily readable provisions to the effect:
(1) All bills are due and payable on or before the date set forth on the bill; and
(2) If any bill is not paid by or before that date, a shut-off notice will be mailed stating that, if the bill is not paid within ten days of the mailing of the second bill, service will be discontinued for nonpayment.
(B) Requests for delays or waiver of payment will not be entertained for longer than 30 days.
(C) When it becomes necessary for the village to discontinue sewer service to a customer for nonpayment of bills, service will be reinstated only after all bills for service then due have been paid, along with a turn-on charge in the sum of $75.
(Ord. 4107, passed 6-20-2011)