§ 117.78 COMPLAINT BY RESIDENTS.
   (A)   Any five residents of the municipality shall have the right to file a complaint with the Liquor Commissioner, stating that a licensee under this code has been or is violating the provisions of this code or any amendments hereto, or of any of the statutes of the state, enacted with reference to the control of liquor. The complaint shall be made in writing and shall be signed and sworn to by the parties complaining.
   (B)   The complaint shall state the particular provision, rule or regulation believed to have been violated and the facts in detail upon which the belief is based. If the Liquor Commissioner is satisfied that the complaint substantially charges a violation and that from the facts alleged, there is reasonable cause for the belief, he or she shall set the matter for hearing, and shall serve notice upon the licensee of the time and place of the hearing and of the particular charges in the complaint.
(`92 Code, § 21-4-9)