After review and determination by the Village Administrator, any user that is still in disagreement with a bill or any item or information on a bill or disagrees with any provisions of this chapter may appeal his or her case to the Board of Trustees. The Board of Trustees shall review all details of the disagreement including the administrative representative’s determination. The Board of Trustees shall cause a modification to be made in a bill and a new bill issued or shall uphold the existing bill as issued. There shall be no relief from late payment charges, interest or penalties for appeals with the exception of the time between the Board of Trustees hearing of the disagreement and its decision. Decisions of the Board of Trustees shall be final.
(Ord. 18-04-01, passed 4-24-2018)