After clarification from the Village Collector, any user that is in disagreement with a bill or any item or information on a bill or disagrees with any provision of this chapter may present his or her case to the Village Administrator or other designated administrative representative of the village. The Village Administrator shall review the details of the disagreement in light of the provisions of this chapter. Any disagreement over the method used or in the computations of a user’s bill shall be addressed and remedied by the Village Administrator within ten days after notification by a formal written appeal outlining the discrepancies. The Village Administrator shall cause a modification to be made in the bill and a new bill issued or shall uphold the existing bill as issued. There shall be no relief from late payment charges or penalties for disagreements.
(Ord. 18-04-01, passed 4-24-2018)