(A) The city shall establish, maintain and collect just and equitable rates or charges for the facilities and service afforded by its waterworks system which shall be sufficient at all times to pay reasonable and proper costs of maintenance and operation of the system, to provide a proper and reasonable depreciation account, and to pay the principal and interest on the bonds as the same becomes due.
(B) All persons receiving city water service shall pay such rates, fees and charges as are established by the city in the manner prescribed by it. All persons desiring water service shall pay such applicable fees, deposits and other fees as are required by the city.
(C) Each customer shall pay a minimum monthly charge in accordance with the size of the water meter installed, and for which said customer shall be entitled to a minimum quantity of water per month. Usage of water in excess of the minimum monthly gallons allowed will result in the customer being billed for the excess usage utilizing the rates and charges as established by ordinance.
(D) Billing adjustments. Adjustments for water leaks are only given for the wastewater portion of the bill, according to the following rules:
(1) Adjustments are only available if the excess water did not enter the wastewater collection system to be treated.
(2) Adjustments will not be given below the average usage.
(3) The application for adjustment must be received within six months of the occurrence and include all required information and attachments.
(4) If the adjustment totals over $1,000, then the customer will be required to attend a Board of Public Works meeting to receive the adjustment.
(5) No adjustments are available for watering your lawn, watering your garden, watering your flowers or filling your pool. We do, however, offer the choice of a second water meter, installed at the customer’s expense, for irrigation and water uses that do not include wastewater charges.
(6) Exceptional circumstances. It is impossible to foresee all circumstances in which an adjustment to a customer’s bill may or may not be adjusted. In circumstances which are not specifically addressed by this subchapter, the Utility Manager shall determine, in conformity with the Board of Public Work’s general policy objectives and business practices, whether or not to make a billing adjustment.
(E) No water service will be furnished to any customer without charge.
(Ord. 1986-2, passed 3-18-86; Am. Ord. 1986-20, passed 12-2-86; Am. Ord. 1999-20, passed 12-21-99; Am. Ord. 2006-22, passed 2-6-07; Am. Ord. 2008-20, passed 12-16-08; Am. Ord. 2022-6, passed 5-17-22; Am. Ord. 2022-10, passed 7-5-22)