§ 115.263  GROUND TRANSPORTATION SERVICE.
   (A)   Certificate holders of vehicles for hire shall maintain a central place of business within Louisville Metro.  The place of business must comply with all Metro Government ordinances and regulations, including those pertaining to zoning, building, and safety codes.
   (B)   All taxicab drivers shall respond to all requests for service received by them as soon as they can do so.  If such service cannot be rendered within a reasonable time (30 minutes or less), the certificate holder or his or her designee shall inform the prospective passenger as to how long it will be before the request can be satisfied.
   (C)   Every three months, beginning January 1st of each year, the certificate holder must report to the Department the total number of requests for services received by them  and the total number of these requests that they were unable to serve. The information must be submitted on forms supplied by the Department.
   (D)   Except as provided in § 115.262(H), no vehicles for hire driver may refuse to accept a passenger from a geographical location for which they are permitted to operate pursuant to the certificate issued by the Commonwealth of Kentucky, Transportation Cabinet.  To do so shall be deemed a violation of this subchapter and the certificate and/or driver's permit may be revoked or suspended.
(1999 Lou. Code, § 111.574)  (Lou. Ord. No. 115-1979, approved 8-17-1979; Lou. Am. Ord. No. 370-1987, approved 12-28-1987; Lou. Am. Ord. No. 172-1996, approved 8-28-1996; Lou. Am. Ord. No. 0045-2002, § 1, approved 3-29-2002; Lou. Metro Am. Ord. No. 223-2005, approved 12-27-2005)