(a) If bills payable monthly are not paid within seventeen (17) days after the billing date, a ten percent (10%) late charge will be added to the current bill charges only.
(Ord. 99-22. Passed 6-20-22.)
(b) In cases of all accounts, after sixty days the account is considered delinquent. A red bill of notification of the delinquency will be mailed. Water service may be discontinued at any time after mailing the red delinquent bill. Water service shall be discontinued and water shall not thereafter be turned on again until the bill is paid in full or partial payments are arranged with the Credit Counselor (see Section 913.209). If the water is turned off, the turn on charge shall be fifty dollars ($50.00) [twenty-five dollars ($25.00) to Water Funds; twenty-five dollars ($25.00) to Water Pollution Control Funds].
(Ord. 47-05. Passed 3-21-05.)
(c) Bills for repairs, or other charges stipulated in these rules and regulations will be processed in the same manner, with the same periods for payment, as set forth herein for bills for water/sewer service supplied.
(d) If a tenant's landlord is responsible for the bill, the tenant should contact both his/her landlord and the Utilities Department immediately. A tenant has the right to continuous water/sewer service so long as the tenant pays the current month's bill every month by the seventh of each month. The tenant also has the right to a hearing. If the tenant asks for a hearing within seven days of the date of this notice, his/her water will not be shut off until after the hearing. The tenant may request a hearing concerning the following issues:
(1) Dispute of the amount due;
(2) Suffering from financial hardship;
(3) Suffering from medical hardship; or
(4) Some other good cause.
(Ord. 168-96. Passed 9-16-96.)