(A) Upon receipt of any false alarm report from the Police Alarm Administrator, the alarm user may elect to respond in writing to explain the actual cause of such alarm. Such response must be made within five days from the date of receipt of the false alarm report. If the Police Alarm Administrator upholds the false alarm determination, the alarm user will have ten days from the date of notification in which to request an appeal.
(B) The Service Director or his or her designee shall hear appeals from the alarm user on the issue of whether the alarm system in question activated a false alarm, as determined by the officer in charge of such activated alarm.
(C) At the hearing, which must be concluded within ten days from the date the request for the hearing is received, the alarm user shall have the right to present evidence or testimony.
(D) The hearing officer shall make a decision as to whether to uphold or disallow the false alarm report and will notify the alarm user and the Police Alarm Administrator within ten days from the date the hearing is concluded.
(Ord. 45-2001, passed 7-24-01)