(A) Any person may file a written complaint with the Commissioner regarding the conduct of a driver, cab company, or livery company.
(B) The Commissioner shall investigate all complaints against drivers. He shall notify the driver and cab company or livery company of the complaint and shall hold a meeting on that matter, if he determines that such a meeting is necessary, at which meeting the driver and a representative of the cab company or livery company shall be present. If the Commissioner determines that any provision of this chapter has been violated, he shall take any further action consistent with the provisions of this chapter and shall also refer the matter to the Police Department.
(C) The Village Board shall investigate complaints against a cab company or livery company, notify the cab company or livery company of the complaint and hold a meeting on the matter, if the Village Board in its sole discretion determines that such a meeting is necessary, at which meeting a representative of the cab company or livery company shall be present. If the Village Board determines that any provision of this chapter has been violated, it shall refer the matter to the Police Department and the Commissioner for any further action consistent with the provisions of this chapter. (Ord. 2005-3935, 6-20-2005)