A. Delinquency Notice; Discontinuance Of Service: Delinquent notices will be mailed certified, or delivered by hand, to the consumer twenty five (25) days after the regular monthly billing date; if not paid within five (5) days, a cutoff will be made on all services without further notice. (1983 Code § 13.04.110; amd. 2003 Code)
B. Payment Of Fees Before Restoration: Services will be suspended five (5) days from and after notice of delinquency is mailed and will not be restored until all delinquent and connection fees are paid.
C. Reasons For Suspension Of Service: Services may be suspended:
1. To prevent fraud or abuse;
2. Consumer's wilful disregard of or failure to comply with the utility's rules;
3. For emergency repairs;
4. For insufficiency of supply;
5. By direction of public authorities;
6. As a result of strike, riot, fire, flood, accident or any other unavoidable cause.
D. Discontinuance At Request Of Consumer: Services will be discontinued at the request of the consumer and the deposit will be refunded if all statements have been paid. In the event the statements have not been paid, the guaranteed deposit will be applied by the utility toward settlement of the account and the balance, if any, will be refunded to the consumer. If the deposit is not sufficient to pay the amount due, the consumer will remain liable for the deficiency in any manner provided by law for the collection of debts.
E. Tampering With Meter: Service may be refused to any consumer who tampers with a meter or other measuring device. No meter shall be removed unless permission is given by the utility first. (1983 Code § 13.04.110)