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§ 50.011 CALCULATION OF BILL WHERE EQUIPMENT FAILS.
   (A)   If the seal of the meter is broken by other than the town's representatives or in the event that the meter fails to accurately register the use of water, the customer shall be charged the amount computed using the appropriate following formula for the period in which the meter failed to register:
      (1)   If the customer has been an occupant at the same location for 3 years or more he or she shall be charged the current rate based upon the average consumption for the same month during the previous years of occupancy; and
      (2)   If the customer has been an occupant at the same location for less than 3 years he or she shall be charged the current rate based upon the average amount of water consumed monthly.
   (B)   If the customer demonstrates to the reasonable satisfaction of the town that a break in the water line on the customer's side of the meter has resulted in extraordinary charges for a billing period, the town may recompute the customer's bill using the procedures set forth in division (A) above.
(1981 Code, § 14-15)
§ 50.012 PROHIBITED ACTIVITIES.
   No unauthorized person may:
   (A)   Supply or sell water from the town system to other persons or carry away water from any hydrant, public water fountain or other like public outlet without specific authorization from the town;
   (B)   Manipulate, tamper with or harm in any manner whatsoever any waterline, sewerline, main or appurtenance or any other part of the water or sewer system, including, but not limited to, any testing or inspection device used to measure the character or concentration of wastes discharged into the sanitary sewer system;
   (C)   Tamper with the water meter so as to alter the true reading for the amount of water consumed; or
   (D)   Attach or cause to be attached any connection to the waterline before the water meter.
(1981 Code, § 14-16) Penalty, see § 50.999
§ 50.013 TOWN PROPERTY; MAINTENANCE.
   All meters and cut-off boxes located before the meters shall remain the property of the town and shall be kept in good repair and working order by the town.
(1981 Code, § 14-17)
§ 50.014 ADJUSTMENTS.
   (A)   The Manager is authorized to make adjustment for leaks as provided for in this section. Adjustments for underground pipe leaks, commode leaks, bathtub leaks, faucet leaks and hot water heater leaks shall be made only after a plumber's bill has been presented stating exactly what repairs were made and when they were made.
   (B)   If the customer fixed the leak himself or herself, a receipt for parts purchased to correct the leak will be required. If no receipt is presented, the Manager shall have the meter reading rechecked to ensure that the leak has been repaired before an adjustment can be made.
   (C)   Only 2 adjustments per leak will be allowed.
   (D)   In order to receive an adjustment, the customer must apply within 90 days from the due date of the first water bill that reflects the leak.
(Ord. passed - -; Am. Ord. passed 3-24-2008)
§ 50.015 METHOD FOR COMPUTING LEAK ADJUSTMENT.
   (A)   A Leak Adjustment Manual authorized by this chapter shall be adopted and revised from time to time by resolution of the Council upon recommendation of the Manager.
   (B)   A copy of the current schedule of Leak Adjustment process shall be kept on file in the Clerk's office.
(Ord. passed 10-27-1997; Am. Ord. passed 10-22-2018)
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