(A) Work assignments. The Department of Public Works office of the city shall assign work to qualified personnel on a water service malfunction.
(B) Classifications.
(1) Standard service calls. The performance of work on a water service line or any other connection between the output side of a water meter and the city water main supply pipe during the regular working hours of the day.
(2) Emergency service call. The performance of work on a water service line or any other connections between the output side of a water meter and the city water main supply pipe where critical, unscheduled repairs or installations must be performed. A city wage rate with a minimum of 2 hours overtime per employee shall be applied to all after hours service calls.
(3) Temporary shut off. Due to vacation or other circumstances as approved by the Comptroller, water may be temporarily shut off. Upon turning water back on, a service fee of $75 will be charged. Water shall be turned on during normal city business hours only and it is required that the owner or a representative of the owner be present.
(C) Limitations. No employee of the city shall perform work on a water service line beyond the valve shut off box (Buffalo Box). The building owner is responsible for work done between the valve shut off box and the building.
(Ord. 2237, passed 7-26-2010) Penalty, see § 50.99