A. Purpose and Applicability. This Section provides locational and operational standards for retail trade or service uses providing drive-through and drive-up facilities which shall be designed and operated to effectively mitigate problems of congestion, excessive pavement, litter, noise, traffic, and unsightliness. The provisions in this Section shall apply to drive-through and drive-up facilities where allowed in compliance with Article 2 (Zones, Allowable Uses, and Development and Design Standards) and the following standards.
B. Aisle Standards.
1. Drive-through aisles shall have a minimum 10-foot interior radius at curves and a minimum 12-foot width.
2. Each drive-through entrance/exit shall be at least 50 feet from an intersection of public rights-of-way, measured from where the two intersecting street curbs come together at the corner, and at least 25 feet from the curb cut on an adjacent property.
3. Each entrance to an aisle and the direction of traffic flow shall be clearly designated by signs/pavement markings.
C. Curbing and Landscaping Required. Each drive-through aisle shall be separated by curbing and landscaping from the circulation routes necessary for ingress or egress from the property, or access to a parking space in compliance with Chapter 10.32 (Landscaping).
D. Pedestrian Walkways. Pedestrian walkways should not intersect the drive-through access aisles, but where they do, they shall have clear visibility and be emphasized by enhanced paving or markings.
E. No Reduction in Off-street Parking. The provision of drive-through service facilities shall not justify a reduction in the number of required off-street parking spaces.
F. Accommodation of Waiting Vehicles. The location and design of drive-through and drive-up access aisles shall be evaluated in compliance with Chapter 10.94 (Site Plan and Design Review).
1. All drive-through and drive-up facilities, except restaurants. Drive-through and drive-up access aisles shall provide sufficient space to accommodate waiting vehicles.
2. Restaurants. Each drive-through and drive-up access aisle for restaurants shall provide sufficient space before the menu board to accommodate at least four waiting vehicles and at least four waiting vehicles between the menu board and the drive up window. The Commission may modify this standard based on specific site characteristics.
G. Menu and Preview Boards. Menu boards and preview boards may only be installed in compliance with all of the following requirements.
1. Each drive-up lane shall be allowed a menu board at the ordering device in association with the drive-up window use. The size of the menu board shall be in compliance with Section 10.34.130 (Commercial and Industrial Zones - Number of Allowed Signs and Allowable Sign Area).
2. Each drive-up lane shall be allowed a preview board in addition to the menu board. The size of the preview board shall be in compliance with Section 10.34.130 (Commercial and Industrial Zones - Number of Allowed Signs and Allowable Sign Area).
3. Approval of a menu and preview sign board shall be subject to an approval of a Sign Plan or Master Sign Program in compliance with Chapter 10.34 (Signs) before installation of any signs on the subject site.
4. Loud speakers associated with a menu board shall be designed, installed, and maintained (both maximum noise level and direction) to ensure compliance with the regulations specified in Municipal Code Chapter 4.34 (Noise Regulations).
5. All menu and preview boards shall utilize low intensity illumination.
6. Any proposed carhop and/or walk-up menu boards shall not exceed six square feet in area and shall be located in areas approved through the required Conditional Use Permit process in compliance with Chapter 10.34 (Signs).
H. Prevention of Headlight Glare. Each drive-through aisle shall be appropriately screened with a combination of landscaping, low walls, and/or berms maintained at a height of three feet to prevent headlight glare from impacting adjacent streets and parking lots.
I. Wall Required When Adjoining Residential Uses.
1. A minimum six-foot high solid decorative wall shall be constructed on each property line that adjoins a residentially zoned or occupied parcel.
2. The wall shall be appropriately finished on both sides.
3. A minimum five-foot deep landscaping strip shall be provided between the wall and any driveway in compliance with Chapter 10.32 (Landscaping).
4. The design of the wall and the proposed construction materials shall be subject to the review and approval of the Director. (Ord. 935 § 3 (part), 2015)