All water accounts must be paid when due. If any user or customer shall fail to make payment before the fifteenth day of the month in which payment is due (or the date stated on a bill), a final notice shall be sent out, unless a payment plan is agreed upon between the city and such user or customer. In any case in which payment is not made after the time of the final notice limit is reached or pursuant to an agreed upon payment plan, the city shall reserve the right to shut off and disconnect the service. Once water service to a user or customer has been shut-off, the water may not be turned on again until the user or customer (or anyone that has assumed the account and account obligations of a user or customer under § 51.065) pays all outstanding amounts attributable to such water account plus a charge of as set out in the fee schedule for turning the water off and a fee as set out in the fee schedule for reconnection or a fee for both. If the water shut-off or reconnection is accomplished utilizing staff on overtime, then the charge is as set out in the fee schedule for turning the water off and a fee as set out in the fee schedule for turning it back on, or a fee for both.
(Prior Code, § 44-50) (Ord. 2008-41, passed 12-1-2008)