The licensee shall maintain at least one physical office located within ten miles of the town limits. The physical office of the company shall be a place(s) conveniently located where subscribers may pay their bills and register complaints and have them resolved; schedule installations and service calls; obtain assistance on technical problems; obtain and return converter boxes, remotes, and other customer premises information; and receive information on the company and its services. Said office(s) shall be open throughout normal business hours.
(Ord. 2003-07, passed 9-25-2003)