A. Adequate Supply of Power: The Licensee shall at all times take all reasonable and necessary steps to assure an adequate supply of electricity to its customers within the Village at the lowest reasonable cost consistent with long-term reliable supplies. The Licensee shall, from time to time, make such enlargements and extensions of its facilities as are necessary to adequately provide for the requirements of the Village and its residents.
B. Duty to Provide Electricity: The Licensee shall furnish electricity within the corporate limits of the Village to the Village and to the inhabitants thereof, and to any person or persons or corporation doing business in the Village. All such electricity shall be furnished at the rates and under the terms and conditions as provided, from time to time, by the ICC.
C. Nondiscrimination: The Licensee shall not, as to rates, charges, service, facilities, rules, regulation or in any other respect, make or grant any preference or advantages to any corporation or person or subject any person to any prejudice or disadvantage; provided, that nothing in this grant shall be taken to prohibit the establishment, from time to time, of graduated scales of charges and classified rate schedules to which any customer coming within an established classification would be entitled.
D. Maintenance of Facilities:
1. All utility facilities shall be maintained in good condition.
2. All utility facilities shall be maintained in such a manner that they do not create hazardous conditions for the public ways or public property.
E. Service Interruptions:
1. The Licensee shall make all reasonable efforts to prevent power surges and interruptions of service. When power surges or interruptions occur, the Licensee shall reestablish service with the shortest possible delay consistent with general safety and public welfare.
2. The Licensee shall make all reasonable efforts to notify the Municipal electric representative or the Municipal emergency electric representative of major service interruptions within the Village within one hour after the Licensee learns of such interruption. If, at the time such notification is made, the Licensee is not able to provide an estimate of when service is expected to be restored, such information shall be provided to the Municipal electric representative or the Municipal emergency representative as it becomes available. A major service interruption is defined as: a) an outage with an interrupted load of greater than 1,000 KVA and persisting for fifteen (15) minutes or more; or b) any outage with a significant impact, as such term may be defined by agreement between the Village and the Edison representative, lasting fifteen (15) minutes or more.
3. No less than twenty four (24) hours prior to beginning scheduled maintenance, scheduled repairs or other scheduled work on its utility facilities that may result in an interruption of electric service to customers in the Village, the Licensee shall make a good faith effort to provide written notice to potentially affected customers and to the Municipal electric representative of the scheduled time and estimated duration of the work. The Licensee shall make a good faith effort to notify potentially affected customers and the Municipal electric representative prior to performing any emergency work on its utility facilities that may result in an interruption of electric service to customers in the Village.
4. The Licensee shall keep records of interruptions affecting service within the Village. An interruption will be considered as a failure of any portion of the system or equipment whereby the voltage is reduced to less than fifty percent (50%) of the standard voltage for a period longer than one minute, except that where automatic reclosing equipment is used only "circuit breaker lockout" shall be so considered, unless the ICC promulgates a rule or regulation setting forth a different standard for defining an interruption; provided, that the Licensee shall notify the Village of any docket opened by any competent authority that would change the standard, and, provided further, that the standard set forth herein shall remain in effect if the competent authority sets no standard by rule or regulation. The record shall show the date, time of day, duration, extent and cause of the interruption.
5. The Licensee shall also maintain records showing the average customer outage frequency and duration both within the Village and for the Licensee's system as a whole.
6. Upon the request of the Village, but no less than once a year, the Licensee shall provide the Village with reports providing the information contained in the records maintained pursuant to subsection E4 and E5 of this Section.
7. On October 23, 1991, the Licensee filed with the ICC the rider set forth in Exhibit A, attached to Ordinance 92-26 and on file in the office of the Village Clerk, to provide for a service policy allowing customers whose electric service is interrupted because of an operating error or equipment malfunction for twelve (12) or more consecutive hours to receive a credit against the monthly customer charge. (Ord. 92-26, 11-18-92)